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Brown-Forman Herradura Homeplace Coordinator in Amatitán, Mexico

Imagine working for a company that welcomes you in, inspires you to bring your best self to every opportunity, and encourages you to grow and develop your career in a resilient and fun industry. Brown-Forman offers our employees this kind of career and environment and has for more than 150 years. Together, we proudly live and work by our values, striving each day to be better and do better as people, as a company, and as members of the communities we call home. Come have a seat at our table.

What You Will Do in This Role:

Orchestrates By the Barrel, Trade, Media, Business and Governmental Relations visits to Casa Herradura. Collaborates with internal and external partners to facilitate requests and provide a super premium visitor experience. Supports Homeplace Manager in general homeplace management activities as needed.

What You Will Experience :

  • Serves as the Manager on Duty when Homeplace Manager is not onsite.

  • Serves as the primary contact and lead for Trade/Media/By the Barrel/Business

  • Develops and maintains an effective relationship with people at all levels including internal and external stakeholders; sales, marketing, government relations, vendors, etc.

  • Maintains strong working relationship with Casa Herradura production team, ensuring clear and thorough communication regarding homeplace activities.

  • Proactively communicates planned activities to the Homeplace Manager and Homeplace Team.

  • Responsible for scheduling team members to host and execute Trade/Media/By the Barrel/Business Relations guest experiences. Hosts groups and, when needed, leads tours.

  • Coordinates brand education training for guest services and the retail team.

  • Champions risk management and safety protocols for all activities and all services related to the homeplace groups under their care.

  • Utilizes XOLA event software system for scheduling, billing, and revenue tracking. Captures guest feedback, tracks and reports guest counts monthly.

  • Keeps month-end reports accurate and works closely with the homeplace analyst, finance and accounting team to code monthly invoices.

Retail:

  • Represents the Casa Herradura brands and Distillery by being knowledgeable of all products.

  • Educates guests on Casa Herradura products and history to promote and sell bottles and other Casa Herradura products.

  • Ensures all state laws regarding alcohol sales are being followed at all times.

  • Operates SAP ERP, Salesforce and current POS System.

  • Can perform opening and closing procedures for the store as needed

  • Learns and performs accurate engraving of bottles and performs a quality check.

  • Assists in inventory cycle counts and yearly counts.

What Exactly Are We Looking For? :

  • Bachelor's Degree

  • 2-5 years in the hospitality, and/or meeting planning industry.

  • Excellent verbal and written communicator

  • Highly organized, strong attention to detail

  • Solution and action-oriented: Responds in a timely and effective manner to business issues and opportunities

  • Strong interpersonal skills and the ability to operate effectively in a collaborative environment as well as independently

  • Demonstrated ability to build relationships and maintain effective working relationships

  • Literate with Google Suite, word processing programs (such as Word), spreadsheet programs (such as Excel), and presentation programs (such as PowerPoint).

  • Ability to lift up to 40 lbs.

  • Be able to memorize and articulate tour script & lead groups up to 30, while standing for long periods of time.

  • Ability to read, write and speak English fluently

What You Can Add to the Team :

  • Strong understanding of B-F culture and B-F Brand

  • Previous experience in collaborative team building and matrix environment

#LI-IB1

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Marketing

City: Amatitán

State: Jalisco

Country: MEX

Req ID: JR-00004354

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