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Brown-Forman Food Service and Hospitality Professional - Reserve Power in Louisville, Kentucky

Position Summary:

The Food Service and Hospitality Professional will work to guarantee guest satisfaction with timely and courteous service. The position will function in all aspects of service, including cashier, food expeditor, catering attendant, and delivery driver. Exemplary attention to detail and self-motivation are hallmarks of this role. Technological proficiency is required to work with Point-Of-Sale systems, as well as Gmail and Google Suite. Knowledge of basic safe food handling protocols and certification in responsible alcoholic beverage service guidelines are required for this position. Valid driver’s license is required with no moving violations on the individual’s driving record.

Brown-Forman offers benefits to all employees hired through Reserve Power. Benefits available include 401K with a 5% match, health insurance after 60 days of employment, $50 product promotion each year for employees over the age of 21, and access to our Employee Assistance Program. In addition, we offer access to the Brown-Forman Employees Credit Union and the Brown-Forman Fitness Center. Hours will be Monday - Friday during business hours, typically 7am - 2pm or 8am - 3pm. This may vary based on business needs.The hourly rate for this position is $20.00 per hour

Responsibilities:

  • Review and process “Order Ahead” orders through POS

  • Input customer orders into POS

  • Process payments for in-person orders, maintaining accurate cash flow

  • Run end of day reports and transfer data to Daily Sales Record (DSR)

  • Reconcile and report daily cash deposits

  • Program POS with descriptions of specials (sandwich, entree, salads, sides) for the next day’s service

  • Assist with minor food packaging as directed by the Chef

  • Clean and sanitize all tables, chairs, door handles, and any other high touch surfaces

  • Restock and rotate beverage coolers, marketplace, and condiment stations according to par levels set forth

  • Assist in timely and sanitary food service during peak hours of operation

  • Assist with on-campus lunch delivery in a timely and sanitary manner

  • Maintain cleanliness of the dining area throughout the shift (spot sweep floor as needed, clean and mop any spills, etc.)

  • Collect garbage and change trash bags at the end of service

  • Complete daily (and/or weekly) cleaning duties

  • Accurately perform order verification system before departing kitchen for delivery to ensure meals are delivered error free

  • Execute safe and timely delivery of orders within the prescribed time frame

  • Maintain cleanliness and organization of delivery vehicles

  • Maintain accurate digital logs of mileage and maintenance for delivery vehicles

Must Requirements:

  • 1 - 2 years experience as a restaurant server, bartender, host, and/or catering attendant

  • Customer service experience

  • Basic Computer skills with experience in Google Suite and/or Microsoft Office

  • Experience working with Point-of-Sale technology

  • Valid Server Training in Alcohol Regulations (STAR) Certification

Preferred Requirements:

  • Knowledge of restaurant industry, catering, and event planning

Skills:

  • Organizational skills and ability to manage multiple tasks and events, including prioritization of requests and external contacts

  • Professional communication skills, both written and oral

  • Bookkeeping skills

  • Capable of developing and maintaining an effective working relationship with all levels of personnel and external contacts. Must be personable and friendly to guests and coworkers

  • Ability to complete work with speed and accuracy

  • Must be able to project a positive image with confidence and poise to guests and hospitality team members

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area: Global Human Resources

City: Louisville

State: Kentucky

Country: USA

Req ID: JR-00003216

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